Store Manager, Retail & Store Manager

Overview

Description We are looking for full-time Store Managers who are enthusiastic, energetic, friendly, and hard-working!

The Store Manager is responsible for providing, and training staff on exemplary selling and customer service. They are responsible for improving the productivity and profitability of the store while delivering the best experience for customers. The Store Manager ensures customers receive product recommendations and resolves issues by working with staff, serving as a role model of best-practice retail execution. The focus is on sales, service, and relationship-building, and the Store Manager leads by sharing product knowledge, reading and incorporating store communications, and managing tasks as assigned by the District Manager, including ensuring the store operates during posted hours.

The Store Manager also works with inventory management procedures, conducts product sets, stocks product, maintains housekeeping, and ensures stockroom duties are completed as identified or assigned. The Store Manager collaborates with the Director of Retail and understands and executes the organization’s Business Insight Cycle.

• Being a highly effective manager, trainer, coach, and motivator who builds a team that thrives, achieves, and connects with customers.
• Collaborates as a team leader to develop relationships with customers, store staff, corporate contacts, and vendor partners.
• Communicates approaches that are authentic and effective.
• Acts as a capable visual merchandiser, translating the brand in a natural, organic, and local way.
• Tech-savvy retail leader with proficiency in POS systems, handheld devices, and Windows.
• Thrives in an ambiguous, changing environment; inspires others to learn and think differently.
• Results-focused with a drive to meet and exceed sales goals and retail metrics related to customer service, loyalty programs, payroll, shrink, etc.
• Manages daily store operations and other opportunities/projects as requested.
• Passionate about in-store events and services, able to engage the local community.
• Upholds all company policies and practices.
• Performs other duties or special projects as assigned.

REQUIRED QUALIFICATIONS

• Minimum of one (1) year of prior retail management experience, including sales and/or customer service.
• Must be 18 years of age or older.
• Must be able to close the store at least once per week and work a minimum of four (4) weekend shifts per month.
• Ability to work a flexible schedule that meets the needs of the business, including events, meetings, holidays, evenings, and weekends.
• Ability to provide proof of eligibility to work legally in the United States.

Preferred Qualifications

• High school diploma or equivalent.
• Two (2) or more years of experience in (specialty) retail management.

Knowledge, Skills, & Abilities

• Strong leadership skills.
• Strong customer-focused engagement and consultative selling skills.
• Ability to communicate effectively with customers and employees; strong sense of urgency, flexibility, and adaptability.
• Ability to give and receive feedback and take action when appropriate.
• Proficiency with computers and technology.
• Desire and ability to learn the business.
• Ability to handle cash and product assets and maintain accurate records and deposits.
• Ability to train new store employees and work with store management on new policies, operational changes, and training initiatives.

• Must be able to stand/walk, push/pull, lift/carry up to 10 pounds, perform fine motor tasks, and handle products, customers, registers, and equipment.
• Must be able to bend, climb, kneel, squat, lift up to 40 pounds, and reach overhead.
• Must be able to balance on uneven surfaces, lift up to 50 pounds, and drive or travel.
• Must be able to occasionally lift up to 75 pounds or sit for extended periods.
• Must be able to communicate with customers, co-workers, and vendors in person or by phone.
• Potential exposure to dust, cleaning agents, truck exhaust, and noise; may work outside for deliveries; work at heights in stockroom or on the floor.

This is a regular, full-time, salaried position that is deemed “exempt” by the Fair Labor Standards Act (FLSA), and will work a minimum of 40 hours per week.

$44k - 48k

The statements describe the general nature and level of work performed by people in this position and are not meant to be an exhaustive list of all responsibilities. Employees must be physically able to perform the essential functions of the position, with or without reasonable accommodation. LGA Retail, Inc. (d.b.a. Little Green Apple) does not discriminate in employment on the basis of race, religion, color, creed, national origin, ancestry, ethnicity, gender, economic status, age, marital status, sexual orientation or disability.

Reasonable accommodation is provided for qualified individuals with disabilities, if requested.