Vision Center Manager NL

Position Summary

Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs.

Models, enforces, and provides direction and guidance to Associates on proper Customer‑Member service approaches and techniques to ensure Customer‑Member needs, complaints, and issues are successfully resolved within Company guidelines and standards.

Oversees the implementation of community outreach programs and encourages Associates to serve as good members of the community.

Ensures compliance with Company and legal policies, procedures and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety operational and quality assurance reviews, developing and implementing action plans to improve performance, and providing direction on executing Company programs and strategic initiatives.

Provides supervision and development opportunities for Associates by hiring, training, mentoring, assigning duties, providing recognition and promoting a belonging mindset in the workplace.

Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining optical equipment.

Upholds the Company’s Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing Company policies and procedures, and suggesting resolution for Associates.

Coordinates and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and promoting continuous learning.

Builds high‑performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform.

Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy and positivity to motivate and influence.

Attracts and retains the best talent, empowers and develops talent, and recognizes others’ contributions and accomplishments.

Maintains and promotes the highest standards of integrity, ethics and compliance; models Walmart values; holds self and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world.

Delivers results while putting the customer first, considers and adapts to how, where and when customers shop, and applies the EDLP and EDLC business models to all plans.

Makes decisions based on data insights and analysis, balances short and long‑term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners and communities when making plans.

Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.

Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

• Health benefits including medical, vision and dental coverage.
• Financial benefits such as 401(k), stock purchase, and company‑paid life insurance.
• Paid time off including PTO, sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
• Short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U:
  Walmart‑paid education benefit program covering tuition, books and fees.

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

• Experience supervising Associates.

12195 SINGLETREE LN, EDEN PRAIRIE, MN , United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.