Inside Sales Associate II

Introduction

ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage.

• Meet performance targets by growing revenue and increasing the margin of assigned accounts.
• Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
• Increase customer base by adding new customers.
• Identify opportunities and convert customer purchases from competition.
• Manage all existing accounts through steady communication using the Customer Database.
• Make outbound calls and reach a minimum number of calls daily to present leads.

• Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
• Educate customers about new products and product lines by staying abreast of new developments in the industry.
• Maintain and update customer interactions in the tracking system.

• Apply knowledge of products and/or services and sell them to customers.
• Explain features and advantages to customers in non‑technical terms.
• Stay up to date on new offerings, technology trends through industry news and various other sources.

• Leverage ADI Resources, Services, and Programs to educate customers.
• Provide exceptional shopping experience in‑store, by phone, and online.
• Provide support to other duties as assigned.

• 1 year of sales experience.
• Excellent verbal and written communication skills.
• Computer literacy skills – basic knowledge to operate Microsoft Office.
• Desire to be in a sales role and be accountable for sales revenue.

• Prior experience in retail, hospitality, or customer service with an ability to negotiate and understanding of marketing skills.
• Knowledge of customer relationship management tools.
• Candidates who thrive in a fast‑paced, result‑driven environment, meeting and exceeding all goals and targets.
• Prior distribution experience.
• Excellent negotiation skills.
• Ability to work as part of a team and autonomously.
• Highly competitive sales skills with a desire to contribute to a winning team/organization.

• Medical, dental, vision, commuter benefit, pet insurance, and 401(k) participation from Day 1.
• 2 weeks’ accrued vacation time in years 1 and 2, and 3 weeks starting in year 3.
• 12 paid holidays each year.
• Four weeks parental leave without using vacation time.
• Team member discounts on company products and other retail/service providers.
• Monday to Friday working hours – no weekends.
• Opportunity to progress within a global business.

• Job Category:
  Inside Sales
• Job Schedule:
  
  Full time
• Location:
  
  10025 Vly View Rd, Unit 170, Eden Prairie, 55344, US (On‑site)
• Posting Date: 2026‑06‑12
• Salary Range: USD $16.74 to $28.49 per hour (varies by location)
• Incentive Eligible: SIP (up to 42.86% of annual salary)