Appliance & Refrigeration Repair Tech

Job Title

Appliance and Refrigeration Repair Technician

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day.

• Great hourly rates – $22 - $26 / hourly base rate, depending on experience, certification and location.
• Benefits – Comprehensive set of medical, dental, and vision benefits with an additional employer‑paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Each eligible employee may receive up to $4,000 annually toward the cost of their dependent tier health coverage.
• 401(k) match – Employer matches 100% on the first 3% of salary.
• Additional earnings – Technicians can earn performance bonuses and sales incentives throughout the year.
• Year‑round work – Sears cross‑trains technicians and keeps them busy year‑round.
• Expert training – Best‑in‑class training program through the Sears Technical Institute.
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement – Many ways to advance and cross‑train. Our average tenure is >12 years.
• Tools provided – Company vehicle, uniforms, specialty tools, mobile phone, and an industry‑leading app that eliminates paperwork and provides technical support.

• Drive to multiple customers’ homes daily to diagnose and repair a variety of household appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves.
• Deliver excellent customer experience that exceeds expectations consistently.
• Provide customers with value‑added solutions that help make their homes cleaner, more comfortable, and protected.
• Maintain the company truck well‑maintained and organized, and help manage parts efficiently.
• Perform other duties as assigned.

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing & repair tools.
• Experience repairing and diagnosing a variety of home appliances preferred.
• Can follow directions and processes for quality workmanship.
• Can use a smartphone, including for part ordering.
• Successfully pass a background and drug screen.
• Valid driver’s license for the state(s) in which you work.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written technical text to answer questions, solve problems, and complete job tasks.
• Excellent communication skills, both verbal and written; ability to read, write, and speak English.
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently 50 lbs; occasionally 100 lbs).
• Ability to constantly reach outward, handle small objects, stand, walk, sit, and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above shoulder level.
• Ability to drive an automatic transmission vehicle.

Years of

Experience:

1–2 Years

Travel Requirements:
Road Warrior (75% or more)

Location:

Boyceville, WI 54725, United States

Business:
Sears Home Services – In Home

Work Function:
Repair/Installation

Employment Category:
Regular, Full‑time

EEO/EOE Statement:
Equal Opportunity Employer / Disability / Vet.