Experienced Commercial Door Technician - Minneapolis

Description

Vortex Doors, America's highest quality and most customer‑centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are considering applicants with at least 4+ years of Commercial Sectional Door and Dock experience.

As a Experienced Commercial Sectional Door and Dock Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem‑solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.

• Install, troubleshoot, and repair a variety of Commercial Sectional doors, dock levelers, and related hardware using appropriate tools and equipment.
• Welding new dock levelers upon installation.
• Diagnose and conduct routine repair door‑related issues, such as broken springs, hinges, locks, and electrical components.
• Conduct pedestrian door repair as needed; training provided for those interested.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door‑related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost‑effective solutions.
• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

• Industry‑best training in our state‑of‑the‑art facility, learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
• Room for growth, multiple levels of career advancement.
• Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
• Training on hollow metal door, frame, and hardware.
• Strong safety culture.
• Positive work environment.
• Recognitions and rewards.
• Comprehensive pay, health benefits, 401(k) match, eight company‑paid holidays, and vacation/sick program.
• Company‑provided uniform, tools, and an annual boot allowance.
• Use of company‑provided vehicle to conduct customer service visits.

• Excellent mechanical and technical skills.
• 4+ years of Industrial Warehouse Door and Dock experience; hiring bonus up to $8,000.
• Physically able to move items weighing 50 lbs or higher.
• Ability to continuously lift and bend, climb ladders up to 20 ft, work on knees for extended periods, and proficiently operate power tools.
• Possess interpersonal skills to relate to customers and solve issues.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent problem‑solving and troubleshooting skills.
• Ability to relay information in a fast‑paced environment.
• Ability to be persuasive with customers when necessary.
• Attention to detail and commitment to quality workmanship.
• Reliable and self‑motivated.
• High school diploma or equivalent.
• 2–4+ years’ experience in the commercial door service industry.
• Welding certification a plus.
• Knowledge of various door and dock types, brands, and hardware.
• Ability to use hand and power tools effectively.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Knowledge of safety regulations and adherence to safety protocols.

• Full‑time shifts available between Vortex business hours of 7:00 AM – 5:30 PM, Monday through Friday, with some overtime and on‑call hours.
• Continuous on‑going training provided as you grow with Vortex.
• Fast‑paced, results‑oriented job environment.
• Ability to drive a company vehicle and possession of a valid driver’s license.
• Must pass drug test, background check, and motor‑vehicle check.