Customer Service and Billing Coordinator

Stern Oil Company, Inc. – Urgent Hiring for a Highly Skilled Customer Service and Billing Coordinator

The Customer Service and Billing Coordinator is responsible for the day-to‑day administrative operations of the branch office. This role serves as the primary point of contact for customers, handles incoming calls and inquiries, processes billing and transactions within company systems, maintains accurate records, and provides operational support to ensure efficient branch operations. The Customer Service and Billing Coordinator works independently while delivering excellent customer service and supporting the company’s commitment to safety, accuracy, and customer satisfaction.

• Coordinate and manage customer delivery and service activities accurately and timely
• Deliver excellent customer service, addressing inquiries and resolving issues with enthusiasm
• Maintain and update customer accounts and records with attention to detail
• Interact virtually with other Stern locations to facilitate deliveries, services, and customer account activities.

• Comprehensive health, dental, and vision insurance plans
• Paid time off to balance your work and personal life
• 401(k) plan with company matching to secure your future
• Life and disability insurance for your peace of mind
• Referral program rewarding you for bringing talented friends

• High school diploma or equivalent
• Strong communication and organizational skills
• Microsoft experience (Excel, Outlook, Teams)
• Ability to work on‑site in a collaborative and supportive environment
• Motivated to learn and grow within a family‑oriented company

• Full‑time position with 8‑hour shifts
• 8:00 am to 5:00 pm – Monday through Friday
• On‑site role working independently

Location:

Edgemont, SD

Apply now and become a valued part of our family‑focused company.

Over the past forty years, Stern has sworn to provide exceptional customer service, premium products, and family values to enhance customer experiences. Putting the customer first is a priority for Stern. Developing a trusting partnership is key to supporting customers’ profitability, sustainability, and viability.