Store Manager, Retail & Store Manager

Job Overview

As a Store Manager at Carter’s, you will be the first face of the brand for growing families. You’ll lead your team through moments of parenting, coach them to become experts in our product lineup, and create a welcoming, inclusive environment.

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, inclusive work environment and recognize performance to increase employee engagement.
• Grow leaders through direction, delegation, and investment in their development.
• Create genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Build customer loyalty through coaching the team on the benefits of customer participation in loyalty programs.
• Execute company direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze KPIs and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams trained on available tools.
• Reduce loss through consistent customer service, education, and operational controls.

• A positive and solutions‑oriented mindset.
• Effective verbal and written communication skills.
• Demonstrated leadership and supervisory skills, inclusive of leading, directing, and executing multiple tasks.
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.).
• Minimum of 3 years of retail or related management experience leading direct reports.
• High school diploma or GED.
• Capacity to lift 40 pounds as needed, frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods; climb up or down a ladder.
• Availability for days, nights, weekends, and holidays with a minimum of two closing shifts per week.

Benefits include health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and professional development programs. Our Advance You Program helps earn a GED or bachelor’s degree tuition‑free or learn English as a second language.

Range: $27.50 - $36.25 per hour based on experience and location.

Carter’s for all:
Carter's is an Equal Opportunity and Affimative Action employer (Minority/Female/Disability/Veteran). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.