Director of Nursing Operations

Job Type

Regular

40

zabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork.

Our associates are the heart of everything we do.

We invest in you — personally and professionally.

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

St. Elizabeth Healthcare is hiring a Director of Nursing Operations within our Emergency Services department.

Shift/

Hours:

Full-Time – 40 hours/week, First Shift

The Director of Nursing Operations oversees nursing operations 24/7 across multiple facilities within the healthcare system, ensuring consistent quality care and efficient resource management. They lead service line strategic planning, develop system-wide nursing policies, and collaborate with other departments to align clinical and operational goals. Additionally, they manage budgets, staffing, and ensure compliance with regulatory standards, fostering a unified approach to patient care across the organization.

Directs and oversees a diverse team of managers/leaders of a system wide operational business unit Design/implement efficient services, offer revenue enhancements, monitor expenses, benchmark, encourage service excellence and provide effective communications Oversee staff hiring and development, evaluate job performance, offer constructive feedback, discipline as necessary, and provide ongoing coaching to ensure activities are performed within department and SEH policy Responsible for establishing short and long-range goals/objectives with key stakeholders through visioning which support the department, nursing and healthcare strategic plan.

Actively supports the nursing shared governance structure and assures that staffs are involved in decision‑making. Collaborates with system‑wide leaders in strategic planning, decision making, goal setting, communication and coordination of patient care/ services, and allocation of resources. Directs and oversees development and implementation of policies and procedures utilizing current research, evidence‑based clinical practice, professional clinical practice guidelines, national accreditation standards, and healthcare trends to develop evidence based protocols governing client/patient clinical care and activities.

Maintains effective system-wide communication and collaboration with various departments and disciplines including physicians, patients, visitors and other stakeholders. Manages human resources to meet clinical needs of patients. Assures that models of care and clinical processes are consistent with any applicable state Nurse Practice Act, professional standards, St. Elizabeth Healthcare Nursing Professional Practice Model, and regulatory agency guidelines. Manages and provides supervision for contracted services

Develop, promote, and maintain professional relationships to ensure an environment conducive to customer service and high–quality patient care. Ensures ongoing monitoring of patient satisfaction scores and works within the service lines across the system to establish…