Systems Engineer

Where Banking Feels Like Belonging

At APGFCU, our values are at the heart of everything we do, empowering us as leaders in the credit union movement. We prioritize purpose and connection in how we serve our members, co‑workers and communities – helping to navigate life’s little and big moments.

Under the general direction of the VP IT infrastructure, this Systems Engineer is responsible for the architecture, design, support, maintenance, and implementation of the credit union’s on‑premise and cloud‑based IT infrastructure. The role includes hardware & software, cloud services acquisition, installation, configuration, and ongoing maintenance to ensure optimal performance, scalability, and security. The engineer leads IT infrastructure projects, troubleshoots complex issues, and collaborates with cross‑functional teams and external vendors to meet IT infrastructure needs.

• Architect, design and maintain the credit union’s corporate on‑premise and cloud infrastructure including networking, firewalls, IPS/IDS, VDI, and virtual and physical servers (Linux, Microsoft, VMware, ESXi, Azure); carry out the infrastructure maintenance and configurations for backup and disaster recovery.
• Optimize, modernize and manage IT infrastructure solutions and operational processes.
• Engineer and manage Azure virtual networking and compute infrastructure.
• Create scripts to automate tasks and configuration items using Power Shell and other scripting tools.
• Deploy, monitor, administer, and troubleshoot virtual desktop environment.
• Ensure security and integrity of the on‑premise, IaaS and cloud solutions in compliance with APGFCU, NCUA, industry and information security principles and best practices.
• Design and maintain the offsite and cloud infrastructure and participate in annual disaster recovery testing; ensuring all recovery point objectives are met according to procedures.
• Proactively monitor on‑premise, IaaS, and cloud systems for performance, capacity management and resolve any issues.
• Serve as technical project lead on IT and corporate projects and provide technical and functional IT infrastructure expertise including Azure and AWS cloud services, Azure AD, network connectivity and access solutions, VMs, VDI, patching, DR and backup.
• Provide engineering support for IIS, SQL and other web‑based solutions.
• Create and maintain all documentation for on‑premise and cloud infrastructure including network diagrams, licensing, inventory and change management procedures.
• Inform IT management of technical advances affecting the information technology field and make recommendations for improvements in the infrastructure.

• Design, deploy, configure and manage cloud services (e.g., Azure, AWS) ensuring security, performance and scalability.
• Develop and maintain software solutions/scripts to support automation of cloud configuration and administration.
• Engineer, support and troubleshoot Azure Active Directory and SSO.

• Lead internal technical projects covering infrastructure deployments, upgrades and migrations.
• Evaluate project proposals, implement the project life‑cycle and manage approved projects.
• Ensure technical specifications meet the credit union infrastructure guidelines while implementing corporate‑wide, IT‑related projects.

• Work directly with firewall, IDS, IPS and use network monitoring tools to examine network traffic, patch requirements and identify threats to protect the credit union’s on‑premise and cloud infrastructure.
• Partner with the VP of infrastructure to design a multi‑layer security strategy to protect credit union information assets.

• Remain current with developments in IT and their impact on the credit union’s present and future needs.
• Continue technical professional development through seminars, workshops, membership in technical and professional organizations, and technical publications.
• Network with others in the credit union industry and interface with vendors.
• Maintain certification requirements and work toward acquiring new certifications as required.