Community Outreach Coordinator

COMMUNITY OUTREACH COORDINATOR

Full-Time | Behavioral Health Services | Community-Based Position
Company Vehicle Provided

Join
Empowering Minds as a
Community Outreach Coordinator
.

Are you a relationship-builder who enjoys connecting people with valuable community resources? Empowering Minds is looking for an energetic and motivated Community Outreach Coordinator to expand our behavioral health referral network and increase awareness of mental health services throughout the communities we serve.

If you are passionate about community engagement, behavioral health, networking, and helping individuals access needed services, we want to hear from you.

Empowering Minds is seeking a motivated, outgoing, and highly organized Community Outreach Coordinator to expand the agency's presence within the communities we serve and develop strong relationships with referral partners, community organizations, and potential clients.

The Community Outreach Coordinator will be responsible for identifying new referral opportunities, establishing and maintaining relationships with community partners, promoting the agency's behavioral health services, participating in community events, supporting the referral and intake process, and increasing community awareness of available mental health rehabilitative services.

The position will support outreach throughout
Baltimore City/County, Anne Arundel County, Harford County, and Prince George's County
, with travel between community locations as needed.

• Develop and expand the agency's community referral network to increase appropriate client referrals.
• Identify and establish relationships with hospitals, healthcare providers, schools, community organizations, social service agencies, faith-based organizations, senior programs, treatment providers, and other community partners.
• Maintain consistent communication and follow-up with existing referral sources.
• Build professional relationships that encourage continued referrals and collaboration.
• Increase awareness of the agency's behavioral health services within target communities.
• Identify emerging community needs and opportunities for agency services.
• Maintain current knowledge of community resources and referral organizations.

• Represent the agency professionally at community meetings, networking events, health fairs, resource fairs, and other outreach activities.
• Distribute brochures, flyers, promotional materials, and other agency information.
• Conduct presentations to community organizations, referral sources, potential clients, and other stakeholders.
• Clearly explain the agency's services, eligibility requirements, referral process, and available programs.
• Assist with development and implementation of community outreach and marketing initiatives.
• Utilize social media and appropriate marketing platforms to increase awareness of agency services.
• Provide feedback regarding community response to agency programs and outreach efforts.

• Respond promptly to inquiries and referrals.
• Explain the referral and intake process to potential clients, families, and referral sources.
• Conduct preliminary screening to determine potential eligibility for services.
• Collect required client information, eligibility documentation, assessment information, and intake documents.
• Complete Intake Assessments as assigned and within established agency requirements.
• Follow up with referral sources and potential clients regarding the status of referrals.
• Coordinate communication between outreach activities and the appropriate internal program staff.
• Maintain accurate documentation of outreach activities, referrals, contacts, and follow-up efforts.

• Attend and participate in community events throughout the agency's service area.
• Develop an outreach calendar identifying networking opportunities, community events, presentations, and referral-source visits.
• Assist with planning and coordinating agency-sponsored events.
• Establish a visible and professional presence for the agency in the community.
• Develop relationships with community leaders and organizations that can increase access to behavioral health services.

• Maintain strict confidentiality of all client information in accordance with agency policies and applicable privacy requirements.
• Follow agency procedures regarding client information,…