Quality Assurance Lead

• Work directly with the Program Manager to develop QA surveillance strategies, goals, tasks, roles, responsibilities, and information needs
• Serve as the CHS-6 program’s QA lead for planning, work product reviews, and quality audits
• Implement and maintain the Quality Assurance Program Plan (QAPP)
• Analyze post-delivery reports, identify trends, and recommend corrective actions for procedural, product, or process deficiencies
• Establish and streamline processes across multiple technical areas
• Facilitate Lean Six Sigma improvement events addressing complex technical issues and developing streamlined processes and technical solutions
• Support Power BI dashboards monitoring contractor performance, inventory levels, and compliance with SLA and PWS requirements
• Analyze military installation POC survey feedback and identify contractor satisfaction trends and drivers
• Conduct root cause analysis of service delivery issues and provide data-driven recommendations
• Produce ad hoc data analyses and reports for program leadership and external stakeholders
• Identify performance trends affecting program effectiveness, delivery orders, business operations systems, and regional service delivery
• Support integration of Lean improvement solutions for data extraction, transformation, and reporting
• Support Quality Management Reviews and report quality achievements and progress toward objectives to higher-level management
• Update the Tailored Process Baseline (TPB)
• Review and provide input to program plans and documents supporting accurate, timely CHS-6 deliverables
• Execute scheduled quality audits, report results to program leadership, and generate corrective action requests
• Maintain the Common Audit Database (CAD) with timely updates and closures
• Support external AS9100 audits at two site locations, including on-site readiness, audits, and pre-DCMA audits/inspections

• Bachelor’s degree with 4+ years of experience or Master’s degree with 2+ years prior relevant experience
• US citizenship
• Ability to obtain a DoD Secret security clearance
• Quality assurance experience in a procurement environment
• Experience supporting program functions by identifying risks, researching technical issues, and gathering information for PMO-level decision-making and program-level strategic planning
• Demonstrated subject matter expertise in quality assurance and development of business operating processes and procedures aligned with industry best practices
• Demonstrated detailed analysis experience to mitigate risk and resolve operational issues and critical processes
• Demonstrated experience with reporting regulations and improvement events enhancing operational compliance
• Experience implementing ISO 9001/AS9100 Quality Management Systems
• Experience conducting quality audits and preparing for external certification
• Experience with SharePoint and MS Office products (Word, Excel, PowerPoint, Visio)
• Good verbal and written skills
• Ability to multitask in a dynamic, fast-paced environment
• Industry certification is desirable
• Familiarity with procurement/warehousing processes is a plus

Demonstrates expertise in Quality Assurance processes, including the implementation of ISO 9001/AS9100 Quality Management Systems and conducting quality audits. Proficient in data analysis and reporting to enhance operational compliance and support program management decision-making.

• Quality Assurance Experience
• ISO 9001/AS9100 Implementation
• Quality Audits
• Data Analysis
• Lean Six Sigma Facilitation

• Quality Assurance
• Data Analysis
• Root Cause Analysis
• Process Improvement
• Quality Management Systems
• Quality Audit Execution
• Reporting Regulations
• Procurement Processes
• Business Operating Procedures
• Trend Analysis

• Good Verbal Skills
• Good Written Skills
• Multitasking Ability

• Industry Certification
• DoD Secret Security Clearance

• Procurement Environment
• Program Management Office (PMO)
• Quality Management Reviews
• Lean Improvement Solutions
• AS9100 Audits

• Power BI
• Share Point
• MS Office (Word, Excel, PowerPoint, Visio)
• Common Audit Database