More jobs:
Customer Service Representative
Job in
Edina, Hennepin County, Minnesota, USA
Listed on 2026-07-24
Listing for:
CFS
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Customer Service Representative
Location: Edina, MN
Pay: $25–$29/hour
Schedule: M–F, 8:00/8:30 AM – 5:00
About the Role
We’re looking for a friendly and solutions‑oriented Customer Service Representative to join a financial services team. In this role, you’ll help customers with account questions, resolve issues, and work with internal teams to keep things running smoothly.
What You’ll Do
- Answer customer calls and emails in a timely, professional way
- Help with common requests like billing questions, payments, account updates, and documentation
- Troubleshoot issues (payments, account discrepancies, etc.) and escalate when needed
- Work closely with other departments (collections, asset teams, etc.)
- Keep accurate notes and meet service goal
What They’re Looking For
- 1–3 years of customer service experience (financial services a plus)
- Strong communication and problem‑solving skills
- Organized and able to handle a fast‑paced environment
- Comfortable working with numbers and detail
Why It’s a Good Fit
- Team-oriented environment
- Steady schedule with optional overtime
- Great opportunity to grow within financial services
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