Seasonal - Publication Updater ​/ Customer Service

Seasonal - Publication Updater / Customer Service

Come join our life‑changing team building hope, resilience, and well‑being as a Seasonal Publication Updater/Customer Service!

Shift Details: Temporary / Seasonal – October through February, 25 hours per week.

Schedule: Monday–Friday, approximately 5–6 hours per day.

Compensation: $20–$22/hour (non‑exempt, no benefits).

Location: Onsite at Metro Office in Edina, MN.

• Contact senior housing providers by phone and email to verify information.
• Update senior housing community, contact, and billing details.
• Follow up with contacts to gather missing information and complete updates.
• Enter and maintain data accurately.
• Proofread publication content.
• Meet established project deadlines and milestones.

• Working knowledge of senior care housing industry, nursing, or social work.
• Quick learner, excellent communicator, detail oriented, accurate speller, and strong organizational skills.
• Customer‑service oriented with a pleasant phone voice.
• Motivated by a workflow process guided by multiple milestones.
• Motivated and able to work well individually and with a team.
• Computer proficient – Adobe Acrobat, Microsoft 365 (SharePoint, Teams, Outlook, Word, Excel) and basic database platform.

• Flexible schedule with understanding around personal appointments.
• Approximately 5–6 hours per day, Monday–Friday.
• Meaningful work supporting the local senior care community.
• Friendly, small‑office environment.
• A rewarding seasonal project that allows you to stay engaged, connected, and productive during the winter months.
• Great fit for retirees who enjoy having a purpose, a project, and team camaraderie.

We look forward to hearing from diligent and friendly individuals who take pride in doing accurate work, enjoy connecting with people, and appreciate seeing a project through from start to finish.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.