Surgery Scheduler - Almara OGI

The Surgery Scheduler is responsible for coordination of clerical, scheduling duties and phone calls. Also responsible for coordination of registering patients, as necessary.

This is a full-time role, Monday-Friday 8:30 AM to 5:00 PM based upon business need out of our Edina & Maple Grove offices.

Almara Women's Health | Obstetrics, Gynecology & Infertility is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

• Responsible for accurately scheduling surgeries/procedures, notifying patients of any time changes
• Update insurance information as appropriate and ensure updates get on patient’s chart
• Work in conjunction with Physicians and Manager on block scheduling and utilization
• Work with the Patient Services Representative’s team on the flow of the schedule to maintain smooth work flow of the day
• Assist in training new staff in scheduling as necessary
• Communicate equipment availability to team on a weekly basis
• Report occurrences through the center’s established occurrence reporting process related to employee and/or patient/visitor events
• Foster the developmental and educational process of self, colleagues, orientees and students (includes functioning as a preceptor)
• Participate in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements
• Maintain strong, interpersonal relationships, professionalism and communication with all physician office schedulers and other coworkers
• Contribute personally to the “team oriented” environment by demonstrating cooperative, constructive, problem-solving interaction with all Surgery Center employees
• Any and all other duties as assigned

Education and Experience Requirements:

• High School diploma/GED or equivalent
• Two years’ experience in related field
• Medical technology knowledge
• Strong verbal and written communication skills
• Excellent interpersonal skills and ability to interact effectively with all levels of the organization
• Ability to multi-task and manage competing priorities, while achieving results in a fast-paced environment

Benefits & Compensation:

• Actual starting pay will vary based on education, skills, and experience.
• We offer a comprehensive benefits package - to learn more clickhere .
  • Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
  • All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

Working Conditions:

• Frequently lift upto 50 pounds independently and occasionally up to 100 pounds with assistance.
• Requires the ability to stand, walk, bend, and move continuously throughout the shift.
• Must be able tofrequentlyperform physical activities such as pushing, pulling, and reaching.
• Visualacuityto read electronic and paper documents.
• Auditory ability toparticipatein phone or video calls clearly.

Setting:

• Clinic

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the clinic, office or surgery center during business hours
• Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and…