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Guest Experience Leader

Job in Edina, Hennepin County, Minnesota, USA
Listing for: The Westin Edina Galleria
Full Time position
Listed on 2026-08-11
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

The Westin Edina Galleria in Edina, Minnesota is seeking a Guest Services Supervisor to lead the Front Office team and ensure the highest quality guest service in line with hotel standards. You will train colleagues and use problem solving to enhance every stay.

Responsibilities include guiding pre‑shift meetings, managing check‑in/check‑out, resolving guest concerns, maintaining guest history data, and coordinating with other departments to safeguard guest safety and satisfaction.

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