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Senior Desktop Support Analyst
Job in
Edina, Hennepin County, Minnesota, USA
Listed on 2026-02-16
Listing for:
Intuitive Technology Group - Transforming Tomorrow
Contract
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Desktop Support Analyst – 3-Month Contract | Onsite in Edina, MN
Bring your technical know-how and problem-solving mindset to an established organization. This 3-month, onsite Desktop Support Analyst role is a great opportunity to keep technology running smoothly while supporting a collaborative, end-user-focused team.
Responsibilities- Provide hands-on desktop and peripheral support (laptops, printers, tablets, etc.).
- Troubleshoot, analyze, and resolve hardware and software issues with care and efficiency.
- Install and upgrade applications and operating systems.
- Perform hardware upgrades, adds, and moves as needed.
- Support Microsoft Office products and assist with user rights and access.
- Document fixes and maintain accuracy in the ticketing and knowledge systems.
- Participate in IT projects and continuous improvement efforts.
- A two-year technical degree in IT or equivalent experience; A+ certification is a plus.
- 3+ years of experience in desktop support or related environment.
- Working knowledge of Microsoft technologies, SCCM, and Active Directory.
- Strong troubleshooting skills with a customer-first approach.
- Excellent communication skills—able to simplify technical information for all levels.
- A proactive mindset, eager to learn and share knowledge with others.
Position Requirements
10+ Years
work experience
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