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Managed Services Network Operations Technician
Job in
Edina, Hennepin County, Minnesota, USA
Listed on 2026-07-16
Listing for:
Presidio, Inc.
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
Systems Administrator, Network Administrator, IT Support
Job Description & How to Apply Below
Presidio, Inc. is seeking a Managed Services Operations Technician to monitor and manage customer networking, datacenter, security and collaboration platforms. You will work within the MSC under the MSP Center Operations Manager, Orlando, handling incidents per SLA and documenting actions in Service Now.
The role emphasizes strong communication with customers and peers, hands-on support across Cisco IOS, voice and datacenter technologies, and readiness for shift work to meet service demands.
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