Commercial Lines Underwriter

Who are we?

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers’ property‑and‑casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we define success as a measure of the relationships we’ve built over time. Delivering a friendly and helpful interaction makes for a better experience for everyone involved – that’s the power of “nice.”

At Western National, “nice” is something we work to bring to every person and organization with whom we partner and serve.

Full‑time

Western National is seeking a Commercial Lines Underwriter to join our team! The individual in this role will develop a book of business by writing and retaining commercial lines accounts through assigned agencies.

• Build and maintain strong agency relationships.
• Effectively manage an agency territory to achieve established growth and profit goals.
• Use established practices, processes, procedures, and underwriting authority level to analyze the operations and exposures of different types of risks.
• Assess risks and exposures on new and existing business to identify opportunities to maximize assigned territory loss ratio and growth objectives.
• Execute policies within established authority level and on approved eligible risks.
• Apply basic knowledge of coverage, forms, symbols, endorsements per line of business.
• Apply basic knowledge of rating.
• Write new business as defined by annual goals determined by the department.
• Apply knowledge to help solve problems of relatively limited scope and complexity.
• Consistently act according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.

• Demonstrated time‑management skills with ability to meet deadlines.
• Strong negotiation and relationship‑building skills.
• Ability to exercise sound business judgement.
• Proficient use of various core systems, office and computer equipment, and software packages.
• Bachelor’s degree preferred; experience in lieu of degree acceptable.

• Demonstrated intermediate organizational and prioritization skills with ability to accomplish multiple priorities.
• Demonstrated understanding of industry practices, standards, and underwriting concepts.
• Demonstrated ability to communicate clearly and effectively both verbally and in writing.
• One or more years of experience or exposure to underwriting concepts preferred.

The targeted hiring range for this role is $59,000 – $82,900 annually. Base pay may vary depending on job‑related knowledge, skills, credentials, and experience, as well as other factors such as scope and location of the role. Candidates requesting compensation outside of the posted range may be considered based on their qualifications for other positions. Western National reserves the right to fill this position at a level above or below the level included in this posting.

Western National has long been known as “The Relationship Company®” and caring for employees is part of that commitment. We value connectivity, empowerment, and accountability, and believe our employees are our biggest asset. Ranked as the 41st largest private company by revenue in Minnesota, Western National has earned accolades year‑over‑year as an employer of choice and has received multiple awards for wellness in the workplace.

The group is consistently recognized as a Ward’s 50 property‑and‑casualty insurance company for outstanding financial results.

• Medical insurance plan options and other standard employee benefits, including dental, vision, life, and disability insurance.
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• 401(k) Plan with 100% matching on the first 6% of contributions.
• Well‑being program, including onsite fitness studio.
• Paid Time Off – including holiday, vacation,…