Patient Care Supervisor - Outpatient Observation Unit

Job Overview

Fairview Health Services is hiring a Patient Care Supervisor (PCS) to join our Outpatient Observation team at M Health Fairview Southdale Hospital allocated in Edina, MN! This is a 0.9 FTE, 72 hours per pay period
, salaried position. We offer a generous benefits package including medical, dental, paid time off, retirement options, tuition reimbursement, and more.

The Fairview Southdale Hospital is an award winning multispecialty health care system in the southwest Twin Cities metro area. It is comprised of more than 40 specialty services, using innovative technologies and treatments with the art of medicine.

Looking for a fast-paced unit where teamwork truly drives patient care? The Short Stay Unit at Fairview Southdale is a dynamic 27-bed acute care environment serving a wide variety of surgical and medical patients with short-term needs. Our collaborative team works closely with providers to deliver safe, efficient care with a strong focus on rapid recovery and discharge. If you're energized by variety, thrive in a culture where every patient is every staff member’s patient, and want to be part of a team that values your voice, this is the place to grow.

The multidisciplinary team includes Registered Nurses and Support Staff including Nursing Assistants and Nursing Station Technicians. The PCS will oversee approximately 35 support staff as direct reports.

The Patient Care Supervisor is responsible for assisting the Manager/Director with department operations. This includes supervision of personnel and projects as delegated, including but not limited to human resources management, nursing practice, quality and safety, regulatory compliance, finance and other operational accountabilities.

• Partners with Manager/Director to supervise/manage day-to-day or shift-to-shift operations to ensure support of the mission, vision, values and goals of the organization.
• Assists Manager/Director to plan, manage, coordinate and evaluate patient care activities including staffing, resource management, quality and safety, regulatory compliance, and financial management.
• Prioritizes assignments to assure timely, productive, and efficient use of resources.
• Assists NM to manage equipment inventory and supply management within operational budget.
• Collaborates with Nursing, Provider leadership and other stakeholders to implement and evaluate standards of practice.
• Collects and analyzes quality data and utilizes process improvement methodology to insure deliver of safe and quality patient care.
• Assists with department change and acts a change agent in of system change, procedure change and process changes.
• Demonstrates skills/abilities in provision of patient care.
• Ensures unit protocols, benchmarks, and hospital procedures are initiated appropriately.
• Assists Manager/Director to develop, implement, monitor and evaluate the quality improvement initiatives.
• Assists Manager/Director with human resources management to achieve quality service and positive employee relations.
• Ensures compliance with organizational policies and procedures.
• Advocates for patient, family and staff needs.
• Drives improvement activities that promote patient centered care and positive customer experience.
• Assists Manager/Director to ensure staff compliance in areas of job requirements, education and clinical competency.
• Promotes a culture of high employee engagement, professional development, nursing education and research.

• Bachelor's Degree in Nursing. If Master’s degree is in nursing or healthcare, Bachelor’s degree in other area of study will be accepted.
• 2 years nursing experience, at least one of which in a formal or informal (charge, lead, preceptor) leadership role. Knowledge of patient population served in area of responsibility.
• MN Registered Nurse (RN) License Upon Hire.
• Basic Life Support (American Heart Assoc or Red Cross).

• 3 years or more nursing experience.
• ANCC or AONL Certification.
• ACLS.

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO…