Retail and Operations Manager - OneBridge

One Bridge specializes in connecting the world’s leading brands with top Multi-Channel Retailers and E-Commerce providers through advanced Sales Representation, Consulting, and E-Commerce support.

Founded on the belief that retail strategies must continually evolve, One Bridge emphasizes the complementary nature of online and brick-and-mortar channels. By leveraging expertise in both areas, One Bridge helps its partners achieve success across diverse retail platforms.

Role Description

This is a full-time hybrid role for a Retail Account Manager based in Eagan, MN, with opportunities to work remotely part-time. The Retail Account Manager will be responsible for managing client accounts, building and maintaining strong relationships with retail partners, and developing business plans to ensure the success of partnered brands.

About the Job:

Our Retail Account Management team (RAMs) are responsible for supporting the Sales and Marketing team by managing the daily activities related to three areas: vendor clients, retail customers, and operational activities.

RAMs work directly with our vendor clients (Brands) to assist in product assortment, building promotional plans, driving sales, monitoring inventory, competitive analysis, and other activities as they are identified. You will advocate for your assigned brands and help problem solve issues. You will think proactively on behalf of the Brands to ensure their success.

Duties with our Retail customers, like Best Buy and Target, include attending meetings, managing purchase orders, vendor and product set-ups, and overall relationship management. You will be an expert in product set-up and maintenance. You are responsible for on-going content audits for both stores and online.

Operations management includes everything from tracking promotions, to coordinating online content, action item tracking and project management. You will seek opportunity within your role to simplify or standardize best practices and increase efficiencies.

Qualifications

• Strong skills in Account Management and Business Planning to manage client portfolios and design effective retail strategies.
• Exceptional Customer Service expertise to build trust and maintain client relationships.
• Proficiency in Communication and interpersonal skills to collaborate effectively with stakeholders and team members.
• Sales experience with a proven track record of achieving sales targets and driving business growth.
• Ability to analyze data and identify opportunities to enhance retail performance.
• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Experience in retail environments and knowledge of E-Commerce platforms is an advantage.