Senior Account Manager

Business Unit Overview

At Crystal Farms Dairy Company we harbor a passion for quality food and seek out the very best talent that fosters the company’s culture of ownership and accountability. We offer exciting job possibilities throughout our organization where you can enhance your career, sharpen your talents and make an impact. Whether working on a new product, interacting with consumers, or giving back to the community—passion for cheese is always present in all we do.

POSITION SUMMARY: The Sr. Account Manager position will be reporting to the Sr. Director of Sales and is an integral role within the company. This role leads the strategic development and ongoing management of National accounts – Walmart, Kroger, and Albertsons, while breaking into new growth channels and customers. We are seeking a highly motivated individual to work in a fast-paced environment, accelerating growth while ensuring account excellence.

This person will utilize customer information and Nielsen data to uncover insights and opportunities, building strategies and presentations to further grow our business.

DUTIES AND RESPONSIBILITIES:

• Develops strong strategic collaborative business plans and executes distribution, shelving, merchandising and pricing initiatives in partnership with national accounts in the Midwest market, inclusive of managing broker partnerships.
• Provides business insights from both the existing syndicated data sources (Nielsen) and other data sources to drive the business forward.
• Implementing customer level plans and sales strategies to build the Crystal Farms brands within assigned accounts utilizing trade tools (Blue Planner, Stay in Front).
• Conducts monthly, quarterly, and annual business reviews with customers focused on sales results, new item performance, and growth opportunities.
• Develops and builds strong relationships with Crystal Farms leadership, Internal Category, Marketing, and Finance teams.
• Effectively collaborates with the Crystal Farms retail teams to drive in-store execution. Expert with Stay in Front program.
• Utilize factored based selling solutions, strong relationship skills, while having a hunter mentality for growth.
• Builds and maintains strong relationships with key decision-makers at accounts and team’s accounts.
• Highly motivated, fast-paced leader who demonstrates passion for growth by entering new channels and securing new customers.
• Responsible for accurate demand plans and addresses gaps in customer strategic plan.
• Defines and communicates customer requests to the organization – becomes voice of customer to the organization.
• Develops promotional plans and tactics; responsible for planning and managing promotional spending / calendar.
• Participate in company initiatives and projects.

EDUCATION AND EXPERIENCE

REQUIRED:

• Bachelor’s degree or equivalent combination of education, training and/or experience.
• 5+ years managing regional accounts, multi-regional wholesalers or national accounts.
• Experience with Walmart, Kroger, and Albertsons.
• Broker Management Experience.
• Reside in Minnesota – Twin Cities.
• Proficient in trade funding management, promotional planning and execution.
• Ability to read and interpret documents consistent with the consumer products industry.
• Strong communication and negotiation skills, analytical, and relationship building skills.
• Ability to speak effectively in front of customers and senior executives.
• Highly motivated, self-directed individual to work in fast-paced, fluid environment.
• Proficiency with Microsoft Office.
• Ability to travel up to 40%.

The pay range for this position is $77,831 - $115,190 per year.