Client Specialist Key, Edina 50th and France

About the Role

Talbots is a leading specialty retailer offering women’s clothing, shoes, and accessories. The associate will be responsible for delivering exceptional customer experiences and building lasting relationships.

Store 01214, Edina, MN55424

Regular/Part time

$13.20 – $16.40 per hour (USD)

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
• Support all service enhancers to build strong relationships, including active use of Concierge.
• Achieve sales and service metrics in key measurable areas, including clientelling/outreach, appointment setting, and Talbots Classic Awards.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
• Seek to understand customer needs and wants with curiosity and confidence through intentional conversation.
• Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
• Actively participate in community/store activities and events that promote the Talbots Brand.
• Lead/supervise others on occasion and open or close the store as required.
• Professionally represent the brand image.

• Driven to create, build, and cultivate relationships with customers and the community, focusing on prospecting and establishing a strong clientele.
• Strong ambition and passion for achieving goals, both individually and within a team.
• Cooperative, able to work in a diverse work environment.
• Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
• Excellent written and verbal communication skills and a high level of integrity.
• Strong planning and organizational skills, proactively contacting clientele to sell in a timely and relevant manner.
• Professional, assertive, and friendly with the ability to make independent decisions.
• Technological aptitude to navigate POS, computer, iPad, and handheld systems.
• Available at least 20 hours per week.
• Flexible schedule to accommodate evenings, weekends, and holidays.
• Comfortable climbing ladders, moving regularly, and standing for extended periods.
• Able to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds.

• Comprehensive benefits package available to full‑time and eligible part‑time employees.
• Generous merchandise discounts of 50%, 60%, and 70% off Talbots and Haven Well Within.
• Referral incentive program.
• Discounts on travel, shopping, concerts, and more.

Note:

This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law.

The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position or to participate in the application process, please contact  The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business.

The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.