Senior Software Developer & Technical Mentor

Description

Who are we?

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we define success as a measure of the relationships we’ve built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved.

That’s the power of “nice”. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve.

Does this opportunity interest you?

Western National is seeking aSoftware Developer IV to join our team!

The individual in this role will have the opportunity to design, develop, test, and deploy high-impact software solutions while partnering with cross-functional teams to improve applications, automate processes, and influence engineering best practices. This individual also serves as a technical mentor, helping elevate the capabilities of teammates while driving innovation and continuous improvement across the development organization.

What are the responsibilities and opportunities of this role?

• Designs, develops, tests, and deploys high-impact software application modifications based on collaboratively defined business and technical requirements.
• Collaborates with product teams to troubleshoot application issues and deliver high-quality software solutions.
• Participates in work refinement, estimation, and planning activities to support successful project delivery.
• Prepares and executes unit testing for new and modified code in accordance with team and organizational standards.
• Partners with product and change control teams to ensure quality software releases.
• Creates and maintains technical documentation that supports ongoing product development and maintenance.
• Ensures timely delivery of projects and tasks while proactively communicating risks, delays, and roadblocks.
• Develops and guides the creation of technical specifications, flowcharts, and data flow diagrams to communicate complex application designs.
• Leads code review efforts and promotes development best practices across product teams.
• Identifies opportunities for process improvement and collaborates across teams to implement effective solutions.
• Leads troubleshooting, resolution, and communication for urgent production issues.
• Drives automation of development processes and identifies opportunities to improve efficiency across teams.
• Mentors team members by sharing technical knowledge and supporting professional development.
• Analyzes complex technical challenges, evaluates multiple solution options, and communicates recommendations.
• Identifies opportunities to improve application quality, business processes, and customer experience.
• Collaborates with team members to evolve development standards, policies, and best practices.
• Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.
• Performs special projects and other duties as assigned.

Requirements

What are the must-have qualifications for a candidate?

• Strong mathematical, analytical, and problem-solving skills.
• Demonstrated ability to work independently and complete assignments with minimal guidance.
• Strong attention to detail and commitment to quality.
• Advanced organizational and prioritization skills with the ability to manage multiple high-impact initiatives.
• Demonstrated ability to…