Clerical Support- Early Intervention (Edinboro, PA)

Clerical Support
- Early Intervention (Full
- Time)
This position comes with excellent benefits:15 paid holidays per year

Paid Time Off: 10 Vacation Days, 14 Sick Days, and 5 Personal/Emergency Days (pro-rated for 26-27 SY)
Full Medical-PPO, Dental, Prescription, & Vision Insurance after 30 days for employee and dependents at $75.00 per month payroll deduction

Employer-paid Life Insurance after 30 days of employment

Pay rate: $17.75/hour, firm

Hours:

Monday-Friday 8:00 AM – 3:30 PM / 35 Hour Work Week / 7 hr work day with ½ hr. unpaid lunch

I.

Position Summary:

The Secretary is directly responsible to the program supervisor, assistant director, and/or director within the assigned program area. The individual in this position shall support programmatic staff to effectively deliver services within the assigned position.

II.

Required Qualifications:

High school or GED diploma

Proficient in technology use, including software and web-based applicationsIII. Desired

Qualifications:

Associate's degree in a related fieldA minimum of two years' successful experience in a professional office settingIV.

Essential Functions and Responsibilities :

Effectively communicate both verbally and in writing with internal and external stakeholders to deliver high-quality customer service

Support data-driven decisions by collecting, monitoring, and reporting on data related to the assigned program area, using various software and web-based technologies

Proactively provide support to programmatic and administrative staff, assigned projects, and initiatives, according to IU procedures Prepare documents, reports, letters, memoranda, requisitions, and forms using applicable word processing, database, spreadsheet, and file server software systems in accordance with IU procedures

Maintain programmatic records to include necessary calendars, manuals, files, deadlines, and communications to ensure continuity of services

Respond to routine requests for information from internal staff as well as external customers via the phone, mail, and email

Arrange appointments and meetings as appropriate, including travel, facilities, lodging, materials, registrations, and refreshments and follow-up as required

Develop and maintain an efficient, comprehensive, and accessible document management system on various projects

Assist with conference and workshop support, including enrollments, registration, preparation of handouts, visual aids, and post workshop follow-up Serve in a back-up capacity by cross-training with colleagues in related positions

Coverage of reception as needed and conducting fingerprinting services for customers

Perform other related duties as assigned V. Performance Factors/Job

Competencies:

Must be able to pleasantly communicate, both orally and in writing, and to explain complex instructions in an easily understandable fashion.

Must be able to work effectively in a collaborative team environment.

Must be flexible and able to tolerate many situations and personalities.

Must have auditory acuity to listen to other people on telephone and in person.

Must have verbal skills to communicate effectively with the public.

Must be able to withstand emotional stress.

Must be able to organize and maintain programmatic files.

Must adapt to new and emerging technologies to improve programmatic efficiency.

Prioritize and efficiently complete tasks with minimal supervision.

VI. Work Environment:

This job operates in a professional office environment. Incumbent must be able to sit at desk for extended periods of time. This role routinely uses standard office equipment with a vast majority of the time utilizing computers to complete daily tasks. VII. Physical Demands: (% of time)
Standing:
Occasionally (