Executive Admin Assistant DHR GME Admin

Location & Schedule

US:

TX:

Edinburg | RMF CLINIC | Full Time

Posted 4 days ago

DHR Health - US:

TX:

Edinburg - Days

MISSION STATEMENT:
Our Mission is to improve the well‑being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:
Our Vision is to create a world‑class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

The Administrative Assistant will provide secretarial and administrative support to the Employee Education Department, including but not limited to assisting with incoming educational needs, typing, proofreading, preparing reports, processing correspondence, scheduling meetings, recording at meetings, receiving visitors, maintaining files and conducting special projects as assigned. The Administrative Assistant is responsible for providing high quality customer service and displays excellent administrative skills in the areas of Employee Education.

The Administrative Assistant is expected to function well as a member of the Education Department and participate in community relation activities, performance improvement activities, and hospital sponsored events.

• High School/GED
• One (1) year of related administrative assistant experience
• Computer skills required with knowledge of Microsoft Office
• Ability to read, write and speak English
• Ability to effectively interface with a variety of people and be flexible to changing work priorities and work well under stressful situations

• Ability to work as a member of a team and promote teamwork with other staff members
• Requires excellent written and oral communication skills with attention to detail
• Experience in customer service-oriented position
• Experience in taking notes and preparing meeting minutes
• Requires working with frequent interruptions

• Promote the facility mission, vision and values by effectively communicating them to others and consider them in developing services, standards and practices.
• Prepare and update forms, brochures, publications and other informational materials used by DHR employees, students, educators, and other interested individuals.
• Prepare a variety of reports, statements and rosters and gather data and other necessary information.
• Provide support for LMS system and ensure seamless creation, implementation, assignment, and reporting of courses in the LMS.
• Provide administrative support to the Employee Education department by providing reception services, scheduling appointments, meetings, and travel, filing, researching files and records, and preparing and proofreading correspondence, reports and other documents as requested.
• Accept and screen telephone calls and route calls appropriately; promptly and graciously respond to calls and visitors and determine urgency of the situation; suggest appropriate referrals or inform department when the situation warrants immediate attention.
• Maintain records, prepare reports, and correspondence related to training implemented.
• Consistently attend to detail, record keeping and required paperwork inherent to the position.
• Tactfully handle difficult situations; contacts are handled professionally and consistently with courtesy.
• Other duties as assigned.

Administrative Assistant → Director of Employee Education

Provide excellent customer service to all DHR customers. All employees attend the DHR C.A.R.E.S. program which outlines the Customer Service Principles including Commitment, Accountability, Respect, Excellence and Service.

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in their assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.