Clinic Office Specialist - FT - Days - Neuro Spine Patel - 14348

Clinic Office Specialist - FT
- Days
- Neuro Spine Patel

DHR Health - US:

TX:

Edinburg
- Days

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

The Clinic Office Specialist is a key member of the Physician Practice and provides clinical/administrative expertise to ensure all patients receive high quality, efficient care.

High School/GED preferred

Medical Office Specialist certification preferred

Excellent customer service skills

Computer skills required with knowledge of Microsoft Office suite

Good written and verbal communication skills required

Bilingual – English/Spanish required

Minimum of two (2) years receptionist experience in a medical office preferred

Previous experience in a high traffic medical office setting is preferred

Neurology experience is preferred

Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices.

Working the reception desk, greeting and communicating with patients and providers

Registering patients ensuring to get correct personal and insurance information and entering that into the practice management system

Scheduling, canceling, and rescheduling patient appointments

Reminding patients of upcoming appointments and tracking missed appointments, no show and cancellations

Answering multiple telephones and accurately documenting messages

Forwarding telephone calls appropriately and following up on return calls

Taking appropriate and understandable messages for staff and providers from callers who leave messages

Checking-in patients and properly documenting registration

Insurance verification and verification of patient demographics

Authorizing procedures or surgeries, as needed

Filing or retrieving medical records and delivering to appropriate providers or departments as needed

Filing patient and administrative files

Copying, scanning and faxing duties

Collecting co-pays and cash from patients, getting authorization on credit cards

Cash balancing and deposit log reconciliation and maintenance

Entering charges, payments, and balancing the day in the computer

Preparing charge sheets for billing vendor in the appropriate format including all necessary paperwork

Other duties as assigned

May require occasional traveling

(Chain-of-command) Office Manager
2. Director DHR Health Clinics
3. Chief Ambulatory Officer

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including:
Commitment, Accountability, Respect, Excellence and Service.

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his or her age.

Light/moderate lifting up to 20 lbs, from the floor to shoulder height.

- Yes
- Kneeling
- Yes

Must be able to assist other employees with lifting more than 20 lbs.

- Yes
- Walking
- Yes

Light/moderate carrying up to 20 lbs.

- Yes
- Standing/Squatting
- Yes

Straight pulling
- Yes
- Sitting
- Yes

Pulling hand over hand
- Yes
- Pushing
- Yes

Repeated bending
- Yes
- Stooping/Bending
- Yes

Reaching above shoulder
- Yes
- Climbing Stairs
- Yes

Simple grasping
- Yes
- Climbing Ladders
- No

Dual simultaneous grasping
- Yes
- Depth Perceptions needed
- Yes

Ability to see
- Yes
- Identify Colors
- Yes

Operating office equipment
- Yes
- Twisting
- Yes

Operating mechanical equipment
- Yes
- Crawling
- No

Ability to read and write
- Yes
- Ability to Count
- Yes

Ability to hear verbal communication without aid
- Yes
- Operating Personal Vehicle
- Yes

Ability to…