Enrollment Specialist

Office Location
The University of Texas Rio Grande Valley
1201 W. University Drive
Human Resources
MASS Building 2 nd Floor
Edinburg, TX 78539

Edinburg:
Brownsville:

Office hours:
Monday-Friday
8:00a.m.

- 5:00p.m.

Faculty Recruitment:
College of Engineering & Computer Science: cecs

Robert

C. Vackar College of Business & Entrepreneurship: cobe

Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

* Date of Birth

* Gender

* Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please visit our Careers site at (Use the "Apply for this Job" box below). for detailed contact information.

Position Information

Posting Number

Posting Number SRGV
9098

Working Title

Working Title ENROLLMENT SPECIALIST

Number of Vacancies

Number of Vacancies 1

Location

Location Edinburg, Texas

Department

Department Student Service Centers

FTE

FTE 1.0

FLSA

FLSA Non-Exempt

Scope of Job

To provide support in the assigned area within U Central and provide routine support and assistance to students and other visitors with Enrollment Services, including but not limited to admissions, registration, and financial aid. Responsible for assisting students in successfully completing enrollment service applications, documentation, and transactions. Responsible for interpreting rules, regulations, and procedures/policies to students, parents, and outside agencies.

Description of Duties

• Greets visitors and helps students, parents/guardians, employees, and other individuals with their routine enrollment-related questions, disseminates and/or explains information.
• Provides one-stop support to prospective and current students who are completing admissions, enrollment and financial aid applications, documentation, and transactions, using the best customer service practices.
• Distributes, collects, and reviews forms for completeness, as well as researches student inquiries.
• Assists students in completing Enrollment Services applications, forms, and other transactions.
• Stays up to date with important staff and student deadlines.
• Advises students concerning disbursement policies and procedures.
• Maintains knowledge of regulations, eligibility, and documentation requirements concerning financial aid, admissions, and registration.
• Advises students regarding standard financial aid and other payment options and the availability of other supporting programs and refers the students to the respective subject matter expert for in detail counseling.
• Reviews and verifies accuracy and completeness of applications and other documents.
• Maintains office supply and computer inventory.
• Assists in the collection of data and preparation of material for periodic reports.
• Hires, schedules, and manages student employees who support the day-today operations of the assigned support area.
• Provides adequate training to student employees.
• Performs other duties as assigned.

Supervision Received

Specific supervision from assigned supervisor.

Supervision Given

Direct supervision of assigned staff.

Required Education

High school diploma or equivalent.

Preferred Education

None.

Licenses/Certifications

None.

Required Experience

• Three (3) years of general office experience or other applicable experience related to the program, or
• One (1) year of the required experience with an associate degree or 60 college credit hours.

Preferred Experience

Bilingual (English – Spanish). Work experience in Financial Aid, Registration, Admissions, or other university administration.

Equipment

Use of standard office equipment.

Working Conditions

Needs to be able to successfully perform all required duties. Office Environment; some travel and weekend work is required. UTRGV is a distributed…