Insurance Sales And Service Producer

Job Description

Don’t wait, take the next step in your career today. Monica Fernandez-Farmers Insurance Agency in Edinburg, Texas, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative
. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in [INDUSTRY]? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. You’ll have the opportunity to grow your knowledge and you’ll benefit from additional avenues for growth and advancement.

We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

• Flexible Schedule
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Document each customer contact in eAgent.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Ask each customer for referrals and explain our referral program.
• Treat each customer contact as a cross-sell and up-sell opportunity including financial products.
• Cold call, direct email and perform other lead generation activities.
• Grow sales revenue by utilizing phone, email and potential client lists.

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Must have ability to multi-task.
• Must be highly self-motivated.
• Career minded vision.
• Follow through and exceed current and prospective client expectations.
• Excellent spelling and grammar skills.
• Great customer service skills.
• Problem-solving capabilities.
• No insurance experience required but must be willing to learn.