Part-Time Bilingual Greeter

Alliant Insurance Services Job Opportunity

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide.

Client Service Representative

Responsible for greeting clients for retail and kiosk locations and performing additional clerical work and customer service. Helps clients complete forms and applications to begin the screening process.

• Greets all clients pleasantly and with courtesy
• Manages all communications with customers and escalates complex issues to manager
• Provides an optimal level of client service and maintains professionalism to resolve all client issues
• Maintains a clean and welcoming environment
• Assists with administrative tasks
• Comply with agency management system data standards and data integrity (enters and maintains complete and accurate information)
• Performs other duties as assigned

Education / Experience:

High School Diploma or equivalent combination of education and experience Less than 1 year of related work experience

Language:
Spanish & English required

Skills:

Good interpersonal skills Strong customer service and communication skills Strong multitasking skills Ability to work independently