Outreach Representative

Office Location
The University of Texas Rio Grande Valley
1201 W. University Drive
Human Resources
MASS Building 2 nd Floor
Edinburg, TX 78539

Edinburg:
Brownsville:
Office hours:
Monday-Friday
8:00a.m.

- 5:00p.m.

Faculty Recruitment:
College of Engineering & Computer Science: cecs

Robert

C. Vackar College of Business & Entrepreneurship: cobe

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

* Date of Birth
Gender

* Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.

Position Information

Posting Number

Posting Number SRGV
9159

Working Title

Working Title OUTREACH REPRESENTATIVE

Number of Vacancies

Number of Vacancies 2

Location

Location Edinburg, Texas

Department

Department Recruitment

FTE

FTE 1.0

FLSA

FLSA Exempt

Scope of Job

Provide professional knowledge and counseling skills regarding the institutional admissions, academic programs, financial aid and scholarship process. Responsible for counseling prospective students, parents, educational administrators and other interested persons regarding admissions requirements, policies and procedures, as well as participate in recruitment events and activities.

Description of Duties

• Responsible for one-on-one or group counseling of prospective students, parents, college access partners and administrators and other interested persons regarding UTRGV enrollment procedures, including but not limited to, academic programs, freshmen and transfer admissions, scholarships, financial aid, housing, student life, and registration.
• Travels frequently to high schools, colleges and other learning institutions to publicize and explain the benefits of higher education, the University’s admissions, financial aid and scholarship processes.
• Creates and delivers presentations on university life, programs of study, admissions, financial aid & scholarship requirements to prospective students, parents, counselors, administrators and other student groups.
• Develops and maintains communications plans to prospective students, parents and high school counselors in territory.
• Provides support in the college search and enrollment process: from prospective student to applicant, to admit to orientation and enrollment; including accepting time-sensitive documents to aid in the processing of student records.
• Organizes and conducts recruitment activities on and off campus for students within assigned territory, including additional audiences: parents, high schools college access and administration to support achieving university enrollment goals.
• Serves as a liaison to create and maintain a network with high school and community college counselors.
• Replies in a timely manner to resolve customer complaints or discrepancies either in person, by telephone or e-mail in accordance with University policy and department guidelines.
• Interprets and maintains knowledge of current federal, state, and institutional policies and procedures pertaining to admissions, financial aid & scholarships.
• Uses…