Lube Technician 864

Overview

If you are passionate about cars, customer service, and starting a career in the automotive industry, we want to hire you. This is an entry-level position with training provided. Industry experience is welcome but not required.

Oil Changers will provide the training necessary to develop your skills. We promote from within and offer full-time employment with a full benefits package. Our slogan is “Drive Thru. Drive Happy.”

• Health insurance, dental and vision
• Ancillary Benefit Options
• Flexible spending account / Health savings account
• 401(k) with matching
• Paid time off / Sick time
• Employee discount

Supplemental Pay: (Not guaranteed)

Monthly Crew Member Bonus:
Directly related to performance in key areas such as YOY car count growth, YOY sales growth, meeting minimum Service Averages, and positive online reviews.

Tip Program: A collection of all tips reviewed via credit card transactions distributed among all crew members, excluding the store manager. The amount of tips allocated to each crew member is based on the hours worked for the month.

• Must have a driver's license
• Must have reliable transportation
• Work as a team to ensure procedures are complete
• Observe and comply with safety rules and regulations
• Provide service to customer vehicles
• Check and change car fluids and filters
• Check vehicles' tire pressure
• Provide specialized service including but not limited to transmission, differential, and radiator services
• Note customer and maintenance information into computer
• Provide prompt and courteous customer service
• Explain the service provided
• Recommend additional services
• Answer questions
• Accept payment for services
• Maintain a clean work area (including grounds, restrooms, and customer area)
• Perform related duties as assigned

Knowledge, Skills and Abilities:

To successfully perform the essential functions, the employee must be able to read and write English and complete the Lube Technician training course. Previous automotive experience is helpful but not required. Equipment operation includes overhead and floor-mounted oil and grease guns, differential pump, transmission fluid exchange machine, and calculator. The employee must be able to reach four feet overhead and perform bending, stretching, and walking up/down stairs on a constant basis.

The employee must communicate effectively with customers and co-workers and respond to communication calls. Mobility is required.

This position reports to the Manager and Assistant Manager and has no direct supervisory responsibilities. Daily assignments come from the Manager and Assistant Manager, and the role will rotate through all lube technician duties (Upper Bay and Lower Bay, Greeter, and Cashier).

This position works in a garage environment 100% of the time, with exposure to heavy equipment, slick surfaces, and hot/cold temperatures.

• Timeliness and quality of service provided
• Accurate and timely data input in computer
• Prompt and courteous customer service
• Clean and safe work area
• Safe work habits
• Clean and proper uniform usage and good hygiene
• Effective employee relations