Medical Assistant; MA Urology Clinic

Position: Medical Assistant (MA) - FT - Days - Urology Clinic
DHR Health - US:

TX:

Edinburg - Days

Summary:

MISSION STATEMENT:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

POSITION SUMMARY:

Perform selected nursing and administrative/clerical duties that assist in the delivery of primary health care and patient care management under the direction of a physician. These duties are delegated in relation to the individual's degree of training, in accordance with the objectives and policies of the organization and respective state laws governing such action and activities. Coordinates the scheduling of procedures, patient appointments, verification of insurance, and other clerical duties to meet the needs of the patient, physicians, and practice.

POSITION EDUCATION/

QUALIFICATIONS:

• High School/GED preferred.

• Completion of an accredited Medical Assistant program.

• BLS certification required, or must be obtained within 30 days of hire

• Position requires travel, valid driver's license and vehicle insurance are required

• Bilingual - English/Spanish.

JOB KNOWLEDGE/

EXPERIENCE:

• One (1) year experience in clinical setting most desirable.

• Excellent customer service skills.

• Computer skills required with knowledge of Microsoft Office suite.

• Good written and verbal communication skills required.

Responsibilities:

POSITION RESPONSIBILITIES:

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices.
• Record patients' medical history, vital statistics and information such as test results in medical records.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Authorize drug refills and provide prescription information to pharmacies.
• Prepare and administer medications as directed by a physician.
• Show patients to examination rooms and prepare them for the physician.
• Assist the physician in the room as needed.
• Translate for patient/physician as needed.
• Explain treatment procedures, medications, diets and physicians' instructions to patients.
• Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections or removing sutures.
• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
• Verifies insurance and obtains authorizations as needed
• Schedules procedures according to policies, nursing and department staff availability, patient needs, and physician's block time.
• Coordinates schedule assessing time and equipment availability, identifies conflicts and adjusts schedule as needed.
• Accurately prepares and facilitates daily completion of the schedule for timely distribution
• Follows procedure for notification of changes in the schedule (e.g. cancellation, no show or rescheduled appt).
• Maintains and protects each patient's right to confidentiality.
• Answers telephone and intercom courteously and in a pleasant voice.
• Assumes clerical duties and responsibilities as necessary.
• Other duties as assigned.

Other information:

LINES OF REPSONSIBILITY:

(Chain-of-command) 1. Office Manager
2.Director DHR Health Clinics
3. Chief Ambulatory Officer

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including:
Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC:

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and…