Medical Assistant; MA Heart Institute

Position: Medical Assistant (MA) - FT - Days - Heart Institute
DHR Health - US:

TX:

Edinburg - Days

Summary:

MISSION STATEMENT:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

POSITION SUMMARY:

Perform selected nursing and administrative/clerical duties that assist in the delivery of primary health care and patient care management under the direction of a physician. These duties are delegated in relation to the individual's degree of training, in accordance with the objectives and policies of the organization and respective state laws governing such action and activities.

POSITION EDUCATION/ QUALIFICATIONS:

• High School/GED preferred

• Completion of an accredited Medical Assistant program

• BLS certification must be obtained within 30 days of hire

• Excellent customer service skills

• Computer skills required with knowledge of Microsoft Office suite

• Good written and verbal communication skills required

• Bilingual - English/Spanish preferred

JOB KNOWLEDGE/EXPERIENCE:

• Two (2) years' experience in clinical setting most desirable

Responsibilities:

POSITION RESPONSIBILITIES:

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices
• Record patients' medical history, vital statistics and information such as test results in medical records
• Prepare treatment rooms for patient examinations, keeping the rooms well stocked, neat and clean
• Interview patients to obtain medical information and measure their vital signs, weight, and height
• Authorize drug refills and provide prescription information to pharmacies
• Answer calls and return patient phone calls in a timely manner each day
• Contact the Medical Doctor with test results with abnormal findings immediately
• Clean and sterilize instruments and dispose of contaminated supplies as needed
• Prepare and administer medications as directed by a physician
• Show patients to examination rooms and prepare them for the physician
• Assist the physician in the room as needed
• Report completion as directed by Manager or Administrator
• Assist with diagnostic testing appointments for patients
• Assist with insurance authorizations or verifications as needed
• Translate for patient/provider, as needed
• Inventory and create listings of medical supplies as needed
• Explain treatment procedures, medications, diets and physicians' instructions to patients, as needed
• Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections, place holter monitors, EKG (Electrocardiogram) leads or prepare patients f or stress testing
• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing
• Other duties as assigned

LINES OF RESPONSIBILITY:

(Chain-of-command)

1. Clinic Manager → 2. Director of DHR Health Clinics → 3.Cheif Ambulatory Officer

Other information:

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including:
Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC
:

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA):

A.
Essential Duties
:
Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

Light/moderate lifting up to…