Medical Assistant; UT Health RGV Women and Children's Clinic - Edinburg

Medical Assistant (UT Health RGV Women and Children’s Clinic – Edinburg)

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• Date of Birth

Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.

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Posting Number: SRGV
8752

Working Title: Medical Assistant (UT Health RGV Women and Children’s Clinic – Edinburg)

Number of Vacancies: 1

Location: Edinburg, Texas

Department: School of Medicine / Primary and Community Care ISU

FTE: 1.0

FLSA: Non‑Exempt

To provide excellent customer service and clinical care for patients of the UTRGV School of Medicine / UT Health Rio Grande Valley using interpersonal skills for oral, written and listening skills in Spanish and English.

• Intake patients into clinic setting by obtaining vital signs, surgical/medical history, chief complaint, medications, and allergies. Document appropriately in the Electronic Health record.
• Report all pertinent findings to inter‑professional team. Prepare charts as necessary for next scheduled clinic, provide physician with all necessary test results, lab results and medical records as requested. Answer all messages from patients by clinic policy, triage calls, handle all medication refills or requests via clinic policy. Communicate all necessary patient information to the inter‑professional team in a timely manner.
• Answer telephones assisting patients with appointments, doctor/staff messaging, pharmacy refills, and laboratory questions.
• Provide full registration of new patients in the system as well as verification and updating of existing patient information in the practice management system.
• Perform simple diagnostic tests, collect specimens, draw blood, sterilize and clean equipment, and maintain examination rooms at an outpatient care site.
• Provide routine but complex instructions for patient procedures and treatments, according to unit guidelines and as delegated by providers and inter‑professional team.
• Problem‑solve issues related to retrieval of medical information. Coordinate clinical services provided to patients according to payer guidelines (e.g., routing of lab specimens, ordering durable medical equipment).
• Help maintain an acceptable abandonment (no‑show) rate.
• Perform a variety of clinic‑specific telephone functions including scheduling and message management.
• May be required to provide coverage at other clinical sites as needed.
• Perform other related duties as assigned within the course and scope of this job.

Received: Receives general supervision from the assigned supervisor.

Given: None.

High school diploma or equivalent and graduate of a Medical Assistant program.

N/A

Current Medical Assistant Certification or Registration.

Related experience in an ambulatory/primary care clinic.

N/A

Personal computer, usual office equipment, and usual medical office equipment.

Needs to be able to successfully perform all required duties. Usual office or clinical ambulatory patient care facility conditions. Some evening and/or weekend work may be required. Possible exposure to…