Sr Business System Specialist III Days- Enterprise

Sr Business System Specialist III- FT
- Days
- Enterprise Application - 19646

US:

TX:

Edinburg | Information Technology | Full Time

Posted 23 days ago

DHR Health - US:

TX:

Edinburg - Days

Summary:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

Responsible for leading the planning, coordination, and maintenance of the development, implementation and evaluation, of complex business applications and Revenue Cycle projects. Serves as a senior-level subject matter expert, providing guidance to junior staff, and acting as an escalation point for critical issues. Partners with leadership to align business application strategies with organizational goals and contributes to long-term technology roadmaps. Facilitates cross-department collaboration and ensures project outcomes meet enterprise-level quality and performance standards.

• Bachelor’s degree in Computer or Business related fields Required
• Experience implementing and supporting Business system applications preferred.
• Proficiency in the use of personal computer software for word processing, spreadsheets, email communication, and presentations.
• Must possess excellent communication, organizational, analytical, writing, and interpersonal skills.

• Minimum of 7 – 10 years of experience with hospital information system implementations, support and maintenance
• Healthcare, Technical or Business experience preferred

Responsibilities:

• Develop KPIs and dashboards to measure application performance and business impact.
• Oversee compliance with security, privacy, and data governance standards.
• Serve as a primary applications liaison with executive stakeholders and external vendors for escalated issues.
• Mentor and train Business Systems Specialists and Analysts.
• Provide system, design and architecture recommendations to leadership on process improvements.
• Lead high-visibility, enterprise-wide projects from initiation through completion.
• Modifies, supports, maintains, tests, implements and provides education for the organization’s business application systems.
• Participate as needed on sponsored team projects for the purpose of analyzing, evaluating, researching, implementing and recommending new Business systems.
• Effectively communicates all project findings and updates to coordinators, team members, and IS management within specified timelines.
• Maintain a positive relationship with customers and serve as an advocate for the customers' Business Application needs.
• Assist with creation and maintenance of manuals, documentation, and standard operating procedures for Business Applications.
• Effectively communicate with leaders, team members, customers and others.
• Cooperates with other staff members in the fulfillment of assignments.
• Cultivate and model a respectful working and learning environment.
• Understand the concepts of change control principals and working in an environment in which changes or modifications could affect multiple sites.
• Analyze a change of events and implement the change by following established procedures.
• Works under supervision of the manager and takes support and guidance from Engineer level staff to accomplish goals.
• Lends support and guidance to team members as needed.
• Expected to write documentation to describe program changes, development, logic, coding, and corrections.
• Participate in on-call rotation.
• Performs other related duties as assigned.

(Chain-of-command)

1. Director of Enterprise Applications
2. Chief Information Officer

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including:
Commitment, Accountability, Respect, Excellence and Service.

Employe…