Border - School of Retail Leadership - Upper Valley
Listed on 2026-08-26
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Management
Retail & Store Manager, Operations Management
Job Summary
We are currently accepting applications for the H‑E‑B School of Retail Leadership (SORL) Program, which develops individuals to become Store Operation Leaders. Hands‑on management experience in all departments, classroom training, project work and workshops are designed to enhance the level of skill and leadership required to become a successful Store Leader.
Once you are eligible, you become an Owner in the company, so we are looking for commitment, hard work, and focus on quality and customer service. "Partner‑owned" means our most important resources—People—drive the innovation, growth, and success that make H‑E‑B the greatest omnichannel retailer.
Do you have a heart for people? Commitment to learn to make your customers and partners feel appreciated, respected, and needed?
Head for business? Desire to learn to lead in a fast‑paced, hands‑on environment?
Passion for results? Drive to make decisions, build relationships, and adapt quickly to meet business goals?
- Hands‑on management experience in all departments.
- Attend classroom training and workshops designed to enhance leadership skills.
- Work with H‑E‑B Regional Leadership, Store Leadership, and Department Managers to gain exposure to all aspects of retail operation.
- Perform project work.
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job‑related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications& Key Requirements
- Master’s or bachelor’s degree.
- 1+ years of experience as a department manager.
- High‑level record of school/work achievement and performance.
- Experience as a primary‑sub‑department manager.
- Current performance rating of meets or exceeds expectations.
- Strong leadership and decision‑making skills.
- Strong interpersonal skills; service mentality.
- Ability to build talent, build relationships, and drive results.
- Ability to adapt quickly to the needs of the business.
- Ability/willingness to relocate based on business need; relocation assistance provided.
- A or master’s degree, or a strong academic record (3.0 GPA).
- Function in a fast‑paced retail environment which requires detailed work and precision.
- Work while exposed to moderate noise level.
- Lift and carry 40–60 pounds on a regular basis.
- Stand, walk, bend, reach, kneel, squat, reach overhead and side‑to‑side throughout shift.
- Work with customers and stay attentive to their needs, while maintaining composure in high‑stress situations.
- Work extended hours and varying work schedule as dictated by the business.
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 12/01/2018
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