Print Services Supervisor

The University of Texas Rio Grande Valley
1201 W. University Drive
Human Resources
MASS Building 2 nd Floor
Edinburg, TX 78539

Edinburg:
Brownsville:
Office hours:
Monday-Friday
8:00a.m.

- 5:00p.m.

Faculty Recruitment:
College of Engineering & Computer Science: cecs

Robert

C. Vackar College of Business & Entrepreneurship: cobe

Position Information

Posting Number

Posting Number SRGV
9142

Working Title

Working Title PRINT SERVICES SUPERVISOR

Number of Vacancies

Number of Vacancies 1

Location

Location Edinburg, Texas

Department

Department Business and Administrative Services

FTE

FTE 1.0

FLSA

FLSA Non-Exempt

Scope of Job

Supervises daily operational activities involved in print production, duplication, bindery, signage, embroidery, engraving, screen-printing, and related production services. Manages production workflows, job scheduling, customer service activities, and operational support functions to ensure timely completion of projects, adherence to quality standards, and efficient delivery of Print Services operations.

Description of Duties

• Supervises daily operational activities and staff involved in printing, duplication, bindery, pre-press, signage, embroidery, engraving, screen-printing, and related production operations.
• Manages daily production workflows including assigning, reviewing, and coordinating work to ensure timely completion of print, signage, apparel, and promotional production requests.
• Coordinates print production schedules, job priorities, and workflow activities to support operational efficiency and customer deadlines.
• Supervises and interfaces with customers to review job specifications, production requirements, timelines, and quality expectations.
• Assists customers with selecting appropriate print methods, substrates, finishes, signage materials, apparel production options, and related production services to support departmental objectives.
• Reviews submitted artwork and production files for completeness, formatting, resolution, and production readiness prior to processing.
• Monitors operation and maintenance coordination of digital print, wide-format, signage, embroidery, engraving, screen-printing, and bindery equipment.
• Coordinates production preparation activities including file setup, proofing, material staging, and job tracking.
• Reviews and assists with coordinating interior and exterior way finding and signage production activities, including scheduling, material preparation, quality review, and installation support in collaboration with university departments and facilities personnel.
• Supervises daily embroidery and engraving production workflows including production preparation, material coordination, equipment setup support, quality review, and order completion activities.
• Coordinates screen-printing production activities for university apparel and promotional items, including scheduling, production preparation, material staging, and quality assurance review.
• Coordinates sourcing and preparation of production materials including paper stocks, print substrates, vinyls, inks, apparel materials, engraving supplies, and related operational inventory.
• Supervises online print ordering workflows, digital job intake activities, and production tracking processes through WebCRD and related workflow systems to support operational efficiency and customer service.
• Monitors job tracking systems and production records to maintain accurate operational documentation and workflow visibility.
• Reviews and assesses job specifications and prepares pricing estimates in accordance with departmental pricing guidelines and operational procedures.
• Supports chargeback, billing, and job documentation processes to ensure timely cost recovery and record accuracy.
• Supervises assigned staff including work assignments, training, and monitoring adherence to operational procedures and workplace safety practices.
• Responsible for training staff on print production equipment, workflow systems, customer service practices, and operational procedures.
• Reviews production output and customer feedback to identify operational improvements and support service quality initiatives.
• Ensures safety regulations and operational procedures are communicated and followed at all times.
• Assists with maintaining operational documentation including production specifications, schedules, workflow procedures, and installation records.
• Performs other duties as assigned.

Supervision Received

General supervision from assigned supervisor.

Supervision Given

Direct supervision of all assigned staff.

Required…