Certified Nursing Assistant (CNA)​/ Unit Clerk- PRN- Days- PCCU 4

Certified Nursing Assistant (CNA)/ Unit Clerk

Location:

US:

TX:

Edinburg | Patient Care Support | PRN (Day shift)

Posted 9 days ago

DHR Health - US:

TX:

Edinburg - Days

Our Mission is to improve the well‑being of those we serve with a commitment to excellence: every patient, every encounter, every time.

Our Vision is to create a world‑class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

Under the supervision and guidance of an RN, the CNA/Unit Clerk is responsible for assisting with direct patient care and supporting the patient environment. Responsibilities include direct patient care, nutrition, observation, documentation, transportation of patients and supplies, and general maintenance of the patient environment. The position also performs various clerical and receptionist duties, transcribing physician orders, maintaining patient charts, and ensuring adequate unit supplies.

• High School graduate or G.E.D. certificate required.
• Current CNA or Patient Care Tech certification required.
• Capable of being sensitive to cultural and bilingual issues.
• Good written and verbal communication skills required.
• Ability to read, write and speak English, required.
• Ability to communicate clearly and concisely with all levels of nursing, administration, and physicians.

• Six (6) months – One (1) year continuous experience.
• Strong interpersonal skills, knowledge of proper telephone etiquette, and strong typing skills highly desired.
• Knowledge of medical terminology required.
• Proficient organizational and computer skills.
• Excellent customer service skills.
• High degree of competence/experience in general.
• Good communication and organizational skills.
• Reasoning ability and good independent judgment.

• Promotes the facility mission, vision, and values by effectively communicating them to others.
• Assists patients, family, physicians, visitors and employees in a friendly manner.
• Introduces self and uses caring, thoughtful words either in person or on the telephone.
• Demonstrates ethical and appropriate behavior for a clinical environment, including dignity, patient rights and privacy, and confidentiality of patient information.
• Provides care and offers assistance when unable to help directly.
• Demonstrates proper telephone etiquette; announces caller when transferring calls.
• Maintains eye contact and uses a respectful tone when speaking to patients, families, and staff.
• Knocks before entering rooms or offices.
• Addresses all individuals courteously.
• Keeps voice down, does not shout or use improper language.
• Responds to all inquiries promptly and courteously.
• Works collaboratively in teamwork spirit.
• Shares information with those who need to know.
• Performs clerical/clinical duties as assigned by the nurse or physician.
• Transcribes physicians' orders and maintains chart records and other files.
• Answers phones and routes calls to appropriate parties.
• Uses resources efficiently and cost‑effectively.
• Maintains and promotes team spirit through active cooperation and collaboration.
• Ensures patient equipment and supplies are available and functioning.
• Maintains knowledge of and conforms to hospital (PCCU) policy/procedures.
• Assists department manager with various clerical duties as directed.
• Assists the floor with CNA duties when the unit is short staffed.
• Other duties as assigned.