Unit Clerk Days- BH Flex

Unit Clerk- FT
- Days- BH Flex

DHR Health - US:

TX:

Edinburg - Days

Summary:

FLSA STATUS:
Exempt Non-Exempt

MISSION STATEMENT:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

POSITION SUMMARY:

Under the direction/supervision of a registered nurse, this position performs a variety of clerical and receptionist duties for an assigned nursing unit. Assists in the transcribing and processing of physicians orders, maintains patient charts in an accurate manner and maintains adequate unit supplies.

POSITION EDUCATION/

QUALIFICATIONS:

· High School graduate or G.E.D. certificate required

· CPI training required within 30 days of hire/transfer date.

JOB KNOWLEDGE/

EXPERIENCE:

· Knowledge of medical terminology a must.

· Must have proficient organizational skills and computer skills.

· 6 months – 1-year continuous experience.

· Strong interpersonal skills, knowledge of proper telephone etiquette, and strong typing skills are highly desired.

Responsibilities:

POSITION RESPONSIBILITIES:

· Performs clerical duties as assigned by the nurse or physician

· Transcribes physicians' orders, and maintains chart records and other files.

· Answers phones and routes calls to the appropriate parties

· Uses resources in an efficient and cost effective manner.

· Maintains and promotes a team spirit through active cooperation and collaboration.

· Assures that patient equipment and supplies are available and are in operating condition.

· Orders and stocks the necessary equipment for the unit

· Maintains knowledge of and conforms to Hospital policy/procedures.

· Assists department manager with various clerical duties as directed

· All duties described above are applicable in the following Adult, Adolescent, Geriatric, Childrens, State Civil, and State Forensic units

LINES OF RESPONSIBILITY:

(Chain-of-command)

1. Staff Nurse → 2. Charge Nurse → 3. Director

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including:
Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC:

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA):

A. Essential Duties:
Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

Light/moderate lifting up to 20 lbs, from the floor to shoulder height.

- Yes
- Kneeling
- Yes

Must be able to assist other employees with lifting more than 20 lbs.

- Yes
- Walking
- Yes

Light/moderate carrying up to 20 lbs.

- Yes
- Standing/Squatting
- Yes

Straight pulling
- Yes
- Sitting
- Yes

Pulling hand over hand
- Yes
- Pushing
- Yes

Repeated bending
- Yes
- Stooping/Bending
- Yes

Reaching above shoulder
- Yes
- Climbing Stairs
- Yes

Simple grasping
- Yes
- Climbing Ladders
- No

Dual simultaneous grasping
- Yes
- Depth Perceptions needed
- Yes

Ability to see
- Yes
- Identify Colors
- Yes

Operating office equipment
- Yes
- Twisting
- Yes

Operating mechanical equipment
- Yes
- Crawling
- No

Ability to read and write
- Yes
- Ability to Count
- Yes

Ability to hear verbal communication without aid
- Yes
- Operating Personal Vehicle
- Yes

Ability to comprehend written/verbal communication
- Yes
- Other:
Ability to deal with stress
- Yes

OSHA Category - III

B.

Working Conditions:

The individual spends over 95% of his/her time in an air-conditioned environment with varying…