Edinburg CFT - Cross Functional Rep - Part-Time Job Edinburg area,Texas USA,Retail

Position: Edinburg 01 CFT - Cross Functional Rep - Part-Time

Responsibilities

Would you rather do something different every day? H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE
... commitment to provide superior Customer Service?
HEAD FOR BUSINESS
... a strong sense of how what you do affects Customers and our success?
PASSION FOR RESULTS
... initiative to step up and do what needs doing, with an eye for detail?

We are looking for:

a high school diploma; some H-E-B experience

customer service and interpersonal skills

What is the work?
Customer Service / Sales / Stocking:

Provides excellent customer service; answers customer questions regarding products, takes orders, assists with product selection

Uses suggestive selling techniques to meet customer needs and build department sales

May make regular product announcements to inform customers

Works a flexible schedule to accommodate shifts of different departments

Performs duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.

Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across the Store, in multiple departments

Builds, stocks, and maintains displays and fixtures

Assists with inventory control; loads, unloads, and moves product

Slices, packages, labels, rotates, merchandises, culls, and prices product

Gains knowledge of multiple departments; applies understanding of processes/policies

Complies with Store and department SOPs, policies, and applicable laws

For the Service cross-functional team, works as a Checker when not performing Cross Functional duties

Food Safety / Sanitation:

Ensures compliance with departmental/Store SOPs for food safety and sanitation

Properly operates and maintains all equipment

Cleans/sanitizes sales floor, display cases, prep areas, and equipment

What is your background?

Minimum age 18 (mandatory)

High school diploma, or equivalent

6+ months of experience in H-E-B Store operations

Completion of Company Orientation and Safety Training

Do you have what it takes to be a fit as an H-E-B Cross-Functional Representative?

Knowledge of computer systems (Symbol, ACR, label machine)

Customer service and interpersonal skills

Verbal/written communication and reading skills

Ability to adapt to performing a wide range of duties across multiple departments

Ability to work autonomously

Can you...

Function in a fast-paced, retail environment, requiring detailed and precise tasks

Work with Customers, staying attentive to their needs

Work flexible schedules to accommodate differing department shifts

Physical Requirements:

Demonstrate the ability to lift up to 60 lbs, and manage in excess of 70 lbs depending on the department.

* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day;
Frequently: 2.5 - 5.5 hours per 8-hour day;
Occasionally: 0 - 2.5 hours per 8-hour day.

** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

07-2020

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