Insurance Account Representative - Farmers Insurance Team Member

Job Description

Are you looking to grow? So are we! Monica Fernandez-Farmers Insurance Agency in Edinburg, Texas, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Administration / CSR
. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you,
apply today!

• Paid Time Off (PTO)
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Flexible Schedule

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Answer incoming phone calls on the first ring.
• Be outstanding at relationship building.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.

• Create relationships from a cold start.
• Excellent Communication/interpersonal skills.
• Career minded vision.
• Excellent Spelling and Grammar skills.
• A Property & Casualty insurance license is required.
• Strong work ethic and leadership skills.

Ability to take initiative, be proactive, and think outside the box.