Night Duty Manager

About Us

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

As a Night Hotel Duty Manager, your role will involve:

• Reporting to the General Manager and working closely with all departments in ensuring guests total satisfaction.
• Responsibility for assisting the senior management team in the organisation and running of the hotel and the night audit for 6 hotel venues
• Understand the group Vision& Values as part the on-going team development.
• To assist in all departments of the hotel as required, with particular focus on Front of House operations.
• To ensure Hotel standards are met in all departments
• To deal with customer complaints correctly and as efficiently as possible.
• Controlling the allocation of guest bedrooms.
• Supporting the Front Office Team enabling them to meet all guest requirements effectively.

The ideal candidate will have:

• Experience in a similar role.
• Great leadership skills and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.
• Head Office Development Days.
• Refer a Friend Scheme.

If you think this is the Hotel Duty Manager role for you then apply now and one of our friendly team will be in touch.