Receptionist, Hospitality ​/ Hotel ​/ Catering

We have an exciting opportunity for a Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality
, this is the job for you!

• Passionate and willingness to learn
• Exceptional customer service – someone who can make our guests smile
• A true team player
• A competent level of IT proficiency
• The ability to work under pressure

• As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check‑In until Check‑Out
• Assist with guest queries in a timely and efficient manner
• Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
• Maximise room occupancy and use up‑selling techniques to promote hotel services and facilities
• Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations

• Amazing discounts on food, drink and accommodation throughout the group
• Huge opportunities for Learning, Development and Progression
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Long Service Awards
• Recognition Awards
• Refer a Friend Bonus
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided

This hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Leadership
, Respect for our People
, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

To find out more, visit

Overlooking the Royal Mile, this modern hotel in an imposing Victorian building is a 3‑minute walk from Edinburgh Waverley train station and a 9‑minute walk from Edinburgh Castle. Contemporary rooms come with work stations, TVs, mini fridges and free WiFi. Some have views over Arthur’s Seat. There’s a grill restaurant, as well as a chic bar. Other amenities include a fitness room and 7 meeting spaces, including a ballroom with city views and seating for up to 300.