NHH Health Club Assistant

Health Club & Spa Attendant – Norton House Hotel & Spa

Location:

Newbridge, Scotland, EH28 8LX

Salary:
Starting at £13.00 per hour + service charge + excellent colleague benefits

Job Type: Part-time (32 hrs) | Permanent | 5 days out of 7

We are currently seeking an enthusiastic Health Club & Spa Attendant at Norton House Hotel & Spa, part of Hand Picked Hotels. Nestled in the peaceful countryside just minutes from Edinburgh, the historic 19th‑century manor house is renowned for exceptional service, beautiful surroundings, and unforgettable guest experiences. Your role will help shape memorable moments by welcoming guests, keeping spaces pristine, and supporting operations.

As a Health Club & Spa Attendant you will deliver a welcoming, safe, and high‑quality experience for every member and guest.

Responsibilities include:

• Maintaining exceptional standards of cleanliness, hygiene, and presentation across the health club and spa.
• Carrying out regular cleaning duties and poolside safety checks.
• Supporting reception when needed.
• Providing friendly, helpful, and professional service at all times.

This is a hands‑on, customer‑facing role. The part‑time position works 4 days out of 7 (including weekends) on a rota basis, 32 hours per week, with flexible hours where possible.

• Competitive hourly rate of £13.00 with incremental pay reviews and a share of service charge.
• Inclusive culture celebrating friendships and diversity.
• Career development, including in‑house and external training, apprenticeships, and industry‑recognised courses.
• 28 days holiday per year (incl. bank holidays), increasing to 33 days with length of service.
• Uniform and meals on shift provided.
• Free on‑site parking (where applicable).
• Wellbeing support through the Employee Assistance Programme.
• Company pension, enhanced sick pay, and life assurance scheme.
• Online retail discount platform with savings on high‑street retailers and restaurants.
• Discounts on stays, food, drink, spa treatments, and products.
• Annual loyalty awards (e.g., afternoon teas, overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards leading to the annual awards ceremony.
• Regular team gatherings and appreciation events.

• Proactive, enthusiastic, and welcoming nature.
• Passion and pride in delivering exceptional, high‑quality, personalised service.
• Strong attention to detail, initiative, and willingness to learn.
• Commitment to maintaining high standards and trained in first aid and pool responder.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.