Front Office Porter

A fantastic opportunity for a Front Office Porter to join our team at Kimpton Charlotte Square on a Full-Time contract
!

You will earn £13.54 per hour – equal to £28,163.20 salary / UK driving license is essential for this role

Complimentary stay for you+1 in our Hotel upon successful completion of probation
, generous discounts across our F&B outlets at Kimpton Charlotte Square and Inter Continental Edinburgh The George, plus Spa & Gym discounts at our Kimpton property.

Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.

Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.

Enhanced Family Leave (you can ask more details at the interview).

Mental Health First Aiders on Duty and access to Employee Assistance Programs.

Taxi subsidy for shifts starting/ending between 23:00-06:00.

We provide every employee company sick pay and life insurance.

Amazing discounts for our hotels and restaurants around the world.

Discounts from over 15,000 stores – all the way from retail to cinema.

Don’t forget to consider our generous ‘Refer a Friend’ programme!

As a Front Office Porter, you’ll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences.

Your main duties and responsibilities will be providing guests with assistance in entering our Hotel, greeting them as they come and welcoming them with a friendly approach. You will support Concierge in moving luggage to rooms, and communicating with the wider Front Office team in order to coordinate your approach.

Experience working as a Luggage Porter, Door Person, Receptionist, Concierge or Guest Services Agent at a 4/5
* Hotel is beneficial.

An organised approach, ability to handle large amounts of information at once and deal with various requests simultaneously.

Drive to produce results. We work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection.

A warm and authentic personality, with a can-do attitude and commitment to service.

Overall, you will be willing to work within our team to embrace our service and delight our guests!

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!

You must meet the legal requirements to work in the UK.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.