Housekeeping Team Member

We are seeking a Housekeeping Team Member n our fast‑paced, evolving environment and bring your enthusiasm and curiosity. Our team values diversity, inclusion and the opportunity to make a real impact.

• Paid family leave (>1 year of service)
• Flexible working patterns
• Bonus scheme rewarding high performers, based on core values and tied to individual property goals
• Discounted rates for overnight stays for you, your family and friends
• Refer and earn scheme – earn up to £/€550
• Cycle to work scheme to support a healthy lifestyle and our planet
• Education support to help you foster new skills
• Volunteer days: 2 paid volunteer days per year
• Support for you and your family when you need it with our Employee Assistance Program (EAP)
• An extra day off to celebrate your birthday

• Prior experience in a similar role is helpful, but full training will be provided
• Adaptability: ability to respond quickly to feedback, guest needs, and operational demands

• Assist the Housekeeping team in implementing and upholding Standard Operating Procedures (SOPs) for the department, ensuring strict adherence
• Maintain the property’s presentation and hygiene standards, consistently meeting the company’s high-quality benchmarks, inspecting all rooms, and assisting with general housekeeping duties as required
• As part of our Operations team, demonstrate commitment to operating in accordance with environmental and social sustainability criteria set by Staycity Group and external programmes such as Green Key
• Be the ultimate brand ambassador: take ownership of your role with enthusiasm, energy, and a touch of flair—become the face of Wilde and represent us with pride
• Stay driven, stay motivated: strive for excellence every day, set ambitious goals, and exceed them; work together to push boundaries and celebrate collective success
• Push the boundaries of excellence: constantly seek opportunities to innovate and improve, propelling the team towards greater success
• Show kindness and respect: foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team
• Engage with the community: actively participate in local charity events and initiatives, building strong relationships within the community and contributing to our mission