Front Desk & Guest Experience Specialist
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-13
Listing for:
jobr.pro
Full Time
position Listed on 2026-07-13
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
English Customer Service, Customer Service Rep, Bilingual
Job Description & How to Apply Below
Ibis Edinburgh South Bridge is seeking a Front Office Team Member to greet guests, assist with check-in and check-out, and deliver a warm, personalised stay.
You will respond to requests promptly, promote hotel facilities with sound product knowledge, handle calls professionally, and help maximise guest satisfaction. Training will cover all front of house functions and safety protocols. Fluency in English and strong customer service are essential, and experience with OPERA Cloud is valued.
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