Guest Experience Specialist — Front Desk
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-14
Listing for:
IBIS
Full Time
position Listed on 2026-07-14
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Front Desk/Receptionist, Hospitality & Tourism
Job Description & How to Apply Below
Ibis Edinburgh South Bridge is seeking a friendly Front Office Associate to warmly welcome guests, prioritise their wellbeing and add a personal touch to every stay.
In this role you will handle check-ins and check-outs, respond to guest requests promptly, ensure accurate charges, answer calls, record messages, and actively promote hotel facilities to maximise guest satisfaction and hotel revenue.
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