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Front Office Duty Manager – Guest Experience Lead
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-15
Listing for:
Mount Royal Hotel Edinburgh by The Unlimited Collection
Full Time
position Listed on 2026-07-15
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Hotel Front Desk
Job Description & How to Apply Below
Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking a charming and engaging Duty Manager to uphold service excellence. You will report to the Assistant Front Office Manager and help deliver memorable experiences for guests in Edinburgh.
You will oversee front office operations, guest queries, bookings and safety procedures, support recruitment and performance management, and ensure smooth communication across departments to maximise guest satisfaction and hotel performance.
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