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Guest Experience Host; Front Desk

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Acco
Full Time position
Listed on 2026-07-17
Job specializations:
  • Hospitality / Hotel / Catering
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 17908 - 20664 GBP Yearly GBP 17908.00 20664.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience Host (Front Desk

The ibis Edinburgh South Bridge, part of Accor, is seeking a guest-facing receptionist to warmly welcome guests and ensure their wellbeing remains at the heart of every stay, adding a personal touch to each visit. You will handle check-in/out, respond to requests promptly, post charges accurately, and promote hotel facilities to maximise sales.

Fluent English and customer service experience are valued; OPERA cloud experience is a plus.

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